Novato Chevrolet - Two (5) Star Reviews on Yelp
- WOW! This is not the Novato Chevy and Bob the service manager that I deal with. I bought a new 2010 Equinox in 2009 using the cash for clucnkers deal. I have had several problems with the car over the last few years. Bob has been great assisting resolution. A perfect example was an issue with my steering gear. It would become a bit sticky but it only happened after at least 45 minutes driving on highway. A very difficult problem for a shop to recreate. Bob drove my car home that night in northern Sonoma county and recreated the issue. I have never had anyone try that hard to help me in dealer service before. BTW he had GM replace the steering box. I am pleased enough with Novato service that I ordered a Volt yesterday from them instead of getting an available car at another dealership. Service is everything to me and I will give my sales business to the dealer that provides it. -Ray B.
- I'm not too sure what any of the previous reviews are about but I can surely tell you they are wrong. I've been dealing with Novato Chevy since I bought my first new car in 2003. I now take my truck as well as my girls car to them for all services, tune ups, or just questions. The manager of the service department is one of the most knowledgeable people I have ever met. He always refers to me by my first name and always remembers to ask about my family. I will continue to bring my business to Novato Chevy as well as refer people in there direction. -Stuart K.
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